business analyst for contract lifecycle management

EPAM develops enterprise software products, open source solutions, and accelerators.

• Lead workshops and interviews with business users to elicit, analyze, and document business needs, contract types, approval structures, and compliance rules;
• Map current “as-is” contracting processes and design optimal “to-be” workflows within Icertis;
• Conduct gap analyses to identify opportunities for automation and process streamlining;
• Write functional requirements documents, user stories, and acceptance criteria for the Icertis Configurator and Developers;
• Design test scenarios and User Acceptance Testing (UAT) scripts;
• Coordinate business-user testing, manage defect prioritization, and sign off on platform readiness;
• Partner with the business to manage the organizational impact of the new CLM platform;
• Draft user manuals and training materials, and deliver end-user training;
• Serve as the first line of functional support post-implementation, triage user issues, and identify root causes;
• Propose continuous improvement requests for the Icertis platform.

• 5+ Years of Business Analyst experience, including at least 2+ years dedicated to Icertis ICI or similar enterprise CLM implementations;
• Bachelor’s degree in Business Administration, Legal Studies, Information Technology, or a related field;
• Expertise in business analysis methodologies, process engineering, and requirement management life cycles;
• Understanding of commercial contracts, legal terms, procurement cycles, and sales-to-contract operations;
• Familiarity with Icertis capabilities and limitations, including out-of-the-box configuration and custom integration requirements;
• Exceptional verbal and written communication skills, with the ability to communicate technical concepts to non-technical legal and business leaders;
• Proficiency with Jira, Confluence, or Azure DevOps for managing backlogs, user stories, and requirements traceability;
• English proficiency at B2 level or higher;
• Nice to have: CBAP, PMI-PBA, Icertis functional credentials such as Icertis Functional Consultant or Practitioner.

• Remote work in Poland.