Чтобы адаптировать резюме под вакансию или составить сопроводительное письмо, загрузите резюме
описание
You’ll need a valid work visa; we’re not able to offer sponsorship at the moment • ID Checks – We may ask for proof of identity (passport, ID card, or a recent utility bill) • References – We may request two references, so have names, relationships, and contact details ready • For Contractors – Proof of incorporation and up-to-date insurance is required
Massive Rocket is a rapidly scaling Braze and Snowflake agency that helps digital marketing, product, and engineering teams connect. It builds human experiences at scale using web, mobile, cloud, data, and AI technologies.
задачи
Analyse CRM and campaign data in Braze to measure acquisition, engagement, retention, LTV, and campaign effectiveness;
Analyse customer and transactional data to identify behavioural trends, purchase patterns, and opportunities;
Conduct restaurant-level analysis of order frequency, average basket value, transactions, and store formats;
Compare performance across Equity vs. Franchise and Drive-Thru vs. Non-Drive-Thru locations;
Build benchmarks and identify underperforming restaurants, customer segments, campaigns, and operational areas;
Translate complex data into actionable commercial recommendations for CRM, Loyalty, and Restaurant Operations teams;
Build Power BI dashboards and reporting;
Partner with Data & Analytics, Data Engineering, CRM, Loyalty, and Operations teams to access and validate datasets;
Investigate open-ended business questions, structure analyses, and take findings from brief to action;
Contribute to a data-driven approach to customer engagement, loyalty, and restaurant performance.
требования
Strong experience as a Data Analyst, CRM Analyst, Customer Analyst, or in a similar analytical role, ideally in CRM, loyalty, retail, QSR, or consumer businesses;
Advanced SQL skills for independently querying, joining, cleaning, and analysing large datasets;
Hands-on experience with Snowflake or similar cloud data platforms;
Strong Power BI or BI tooling experience;
Solid understanding of CRM and loyalty analytics, including customer lifecycle, segmentation, retention, LTV, campaign performance, and engagement metrics;
Experience with CRM platforms such as Braze and campaign/customer data analysis;
Strong commercial mindset and ability to turn analytical findings into practical recommendations and business actions;
Experience working with transactional, customer, app, and behavioural datasets at a granular level;
Strong stakeholder management and communication skills for explaining complex analysis to technical and non-technical audiences;
Ability to independently define the analytical approach for ambiguous or open-ended briefs;
Experience collaborating with Data Engineering, Data & Analytics, CRM, Loyalty, and Operations teams;
Strong attention to data quality, accuracy, and analytical rigour;
Nice to have: Experience in QSR, restaurants, retail, hospitality, or other high-volume consumer environments, experience analysing loyalty programmes and customer economics, familiarity with customer data platforms, digital analytics, or modern data stacks, experience with restaurant/store-level performance data, knowledge of experimentation, incrementality, or campaign measurement methodologies.
условия
Part-time employment;
Remote-first work from any location;
BYOD policy; own equipment is used for work;
A valid work visa is required; visa sponsorship is not available;
Proof of identity may be requested;
Two references may be requested;
Contractors must provide proof of incorporation and up-to-date insurance;
Growth opportunities, career progression, ownership, meetups, events, and team experiences.
.svg)
