product analyst digital products

Nationale-Nederlanden helps people care for what matters most to them and develops digital products, including a mobile application and customer service platform.

• Design and develop the analytics model for the mobile application and customer service platform;
• Analyze user behavior, customer journeys, retention, and conversion;
• Create dashboards and reports and monitor key metrics;
• Support experiments and A/B tests and evaluate their results;
• Collaborate with Product, UX, IT, CRM, Contact Center, and development teams on digital service development.

• At least 5 years of experience in digital product, mobile application, or web service analytics;
• Very good knowledge of SQL and analytics tools such as PostHog or Google Analytics 4;
• Ability to translate data into specific business recommendations;
• Ability to collaborate independently with business and technology stakeholders;
• Strong self-organization and open communication skills.

• Flexible hybrid work model;
• Private medical care, insurance, and cafeteria benefits;
• Comprehensive onboarding program and employee referral program;
• Professional development opportunities within the organization and NN Group;
• Access to a training platform;
• Diversity and inclusion initiatives, sports activities, and a volunteering day;
• Additional paid paternity leave;
• Discounts on partner products.