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описание
JD.com builds a technology and supply chain ecosystem spanning retail, logistics, technology, property, and other sectors. Its Joybuy brand is a European full-category online retail platform offering faster, more convenient, and more cost-effective shopping, including same-day and next-day delivery across the UK.
задачи
Identify and enhance opportunities across the mobile app user journey, including customer acquisition, promotions, product details, guided shopping, payment options, customer reviews, search and recommendation, post-order fund processing, customer service, fulfillment, supply chain, WMS, and TMS applications;
Define user lifecycles and segments, establish performance metrics, and develop a structured framework for measuring product performance;
Manage product roadmaps and release milestones using user insights, industry trends, and data analytics to optimize the user experience;
Work with cross-functional teams to shape and implement app product strategies based on user needs and business plans for global markets;
Enable business initiatives and support decision-making by balancing user-centric design with machine learning capabilities.
требования
At least 5 years of recent product management experience in European e-commerce;
Bachelor’s degree in Computer Science, Business Administration, Product Management, Finance, Engineering, or a related field;
Strong analytical and communication skills for cross-functional collaboration and data-driven decision-making;
Professional working proficiency in English and at least one of Chinese, Dutch, German, or French;
Nice to have: experience managing large-scale consumer applications with over 1 million daily active users, experience working across multiple regions and in multicultural environments.