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описание
SOFTSWISS supplies iGaming software solutions. Its Game Aggregator is a high-load casino games API platform that connects operator platforms to multiple remote game servers through a single integration.
задачи
Process requests from clients in the Jira helpdesk system;
Maintain the performance of the gaming infrastructure;
Interact with associated departments and partners’ helpdesk systems;
Work on a 2/2/3 schedule from 10 am to 10 pm (GMT+3).
требования
Higher or incomplete higher education or technical education is an advantage;
English at B2+ level;
Russian at B2+ level;
Experience supporting helpdesk systems is desirable;
Nice to have: second-line technical support experience.
условия
Private health insurance;
Sports benefits;
Comprehensive Mental Health Program;
Free English lessons (online);
Local language courses;
Paid time off;
Maternity leave support;
Referral program rewards;
Upskilling, internal workshops, and participation in professional conferences and corporate events;
Working on a schedule 2/2/3 from 10 am to 10 pm (GMT+3).
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