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описание
Die Position ist zunächst auf 2 Jahre befristet; eine Verlängerung wird angestrebt
The team makes CRM a strategic tool by connecting people, processes, and technology to create value for the organization. The company believes in journalism as a business model and invests in forward-looking technologies.
задачи
Act as the central contact for internal Sales, Marketing, and Operations teams on Salesforce usage and process consulting;
Create custom reports, dashboards, and analyses to support data-driven decisions;
Identify optimization opportunities to improve data quality in CRM processes;
Administer Salesforce and maintain fields, workflows, and user permissions;
Coordinate with external IT service providers to implement new ideas from business requirements through go-live;
Support projects with CRM expertise to further develop cross-functional processes;
Keep colleagues informed about system updates through newsletters or short training sessions.
требования
Have initial experience with Salesforce or other CRM systems, as well as SAP SD or Jira;
Have a good technical understanding of complex systems;
Work confidently with MS Office, especially Excel and pivot tables;
Translate complex requirements into clear solutions for business departments and technical partners;
Work in a structured way with different teams in agile project environments;
Have very good German skills (at least C1);
Have good English skills (at least B2).
условия
Access to benefits including Deutschlandticket, Wellhub, and various online shops;
Modern campus in central Berlin with office space, concierge service, co-working space, and a rooftop terrace;
Free breakfast snacks and lunch in an employee restaurant;
AI workshops and a comprehensive training program;
The position is initially limited to 2 years, with an extension intended.
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