sales manager in software development

Andersen is a pre-IPO software development company that provides full-cycle services. For over 19 years, it has helped enterprises and mid-sized firms transform their businesses by creating effective digital solutions with innovative technologies.

• Validate inbound leads;
• Provide full informational support to customers by phone, chat, email, LinkedIn, and other channels;
• Search for and process necessary information;
• Assist corporate clients in resolving issues;
• Process inquiries from international corporate clients and forward them to sales managers;
• Record request-related information in the CRM system;
• Communicate in a lively and friendly manner, avoiding formulaic or generic responses;
• Remain polite when dealing with frustrated or dissatisfied clients and strive to turn negative experiences into positive ones.

• Strong analytical skills;
• Interest in continuous learning;
• Ability to express thoughts clearly and explain complex ideas in simple and understandable terms;
• Friendliness and genuine interest in communication;
• Strong communication skills and a desire to develop business communication abilities;
• Excellent teamwork skills and ability to prioritize and multitask effectively;
• Good knowledge of Microsoft Office;
• Strong interest in the IT field;
• Advanced English proficiency or higher;
• Nice to have: Knowledge of German or other foreign languages.

• Access to educational platforms, seminars, and practices;
• Opportunity to gain experience developing business relationships with the world's largest brands;
• Negotiation practice and communication with C-level people;
• Opportunities for professional or managerial growth;
• Work from Anywhere principle.