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описание
Crezu is a product-focused company operating at the intersection of fintech and marketing. It creates recommendation services that simplify complex financial decisions and help users save time and money when choosing financial products and services. The company supports over 4 million users every month across 10 countries in Latin America, Europe, and Asia.
задачи
Manage, support, and develop client relationships, including agreeing on marketing budgets, analysing traffic activity, and monitoring accounts receivable;
Add new offers, resolve technical integration issues related to offers, and review and discuss contracts;
Conduct regular analytics, including conversion rate analysis;
Respond promptly to client inquiries;
Identify and discuss growth opportunities;
Perform monthly reconciliations and ensure the accuracy of closing documents for clients.
требования
Conversational English;
At least 1 year of work experience;
Experience in CPA;
Strong understanding of marketing and familiarity with digital trends;
Ability to work collaboratively within a team while maintaining personal accountability for outcomes;
Demonstrated success in client development, upselling, and resolving complex situations effectively;
Excellent verbal and written communication skills;
Emotional resilience, a calm and non-confrontational approach, and a strong ability to learn and refine skills quickly.
условия
28 Calendar days of paid leave;
Paid sick leave and 5 additional personal days off per year;
Opportunity to contribute to product development and make decisions independently;
Engaging tasks and opportunities for growth within the company.