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описание
Qonto provides European SMEs with a finance workspace centered on banking and complemented by financial tools. The company serves more than 600,000 customers across eight European countries.
задачи
Own entry-into-relationship checks, including identity, fraud, and sanctions rules for onboarding customers across countries and business types;
Design AI-driven agentic compliance workflows that automate routine checks and reserve human judgment for exceptional cases;
Simplify periodic reviews for high-risk customers while reducing friction without compromising rigor;
Modernize the onboarding stack by migrating Ops reviewers from a legacy tool to a purpose-built workflow platform;
Partner daily with Ops to deliver changes that shape the work of a large global operations team.
требования
Experience shipping products in KYC, AML, fraud, or another regulated domain;
Ability to translate complex regulatory logic into clear, buildable workflows;
Experience partnering closely with operations teams and designing for daily tool users;
Experience using AI to build faster and interest in designing agentic workflows that automate real decisions;
Fluent English.
условия
The role is based in Berlin, Germany;
The role covers a domain transforming from manual checks to agentic automation;
Work impacts every Qonto customer throughout their relationship with the company;
The scope will expand as Qonto opens new markets and legal forms;
Direct collaboration with the Director of Product for Customer Lifecycle and the wider Customer Lifecycle product team.
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